Last Updated: 04 January 2026
Privacy Policy
Somerset County Locksmith Corp ("we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us, whether through our website, by phone, or during the provision of our locksmith services.
Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Business Details: * Business Name: Somerset County Locksmith Corp * Address: 410 Commons Way, Bridgewater, NJ 08807, USA * Email: info@somersetlocksmiths.com * Website: (Assumed, if not provided)
1. What Information We Collect
Somerset County Locksmith Corp collects various types of personal data depending on your interaction with us:
* Information You Provide Directly: * Contact Forms/Enquiries: When you fill out a contact form on our website or send us an email, we may collect your name, email address, phone number, and any other information you choose to provide in your message regarding your locksmith needs. * Phone Calls: If you contact Somerset County Locksmith Corp by phone, we will collect your name, phone number, address (for service calls), and details about the locksmith service you require. For quality assurance, training, and security purposes, and to assist in dispute resolution, calls to Somerset County Locksmith Corp may be recorded. * Service Bookings: When you book a service, we collect your name, address of the property requiring service, contact number, email address, and specific details about the locksmith issue (e.g., type of lock, access issues). * Payment Information: If you make a payment for our services, we will collect necessary billing information, including credit or debit card details. This information is processed securely by third-party payment processors and is not stored directly on our servers. * Information We Collect During Service Delivery: * During a service visit, our locksmiths may collect operational details such as the type of locks installed or repaired, security system information, and access details relevant to the work performed. This data is essential for completing the job, record-keeping, and potential future service. * Information Collected Automatically (Website Usage Data): * When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is primarily collected through cookies and similar tracking technologies, as detailed in Section 5.
2. How We Use Your Information
Somerset County Locksmith Corp uses your personal data for the following purposes:
* To Provide Locksmith Services: This includes scheduling appointments, attending call-outs, performing lock repairs, installations, key cutting, and other security services you request from Somerset County Locksmith Corp. * To Communicate with You: We use your contact details to respond to your enquiries, provide quotes, send service confirmations, updates, and follow-up communications related to your service. * For Billing and Payment Processing: To process payments for the services rendered by Somerset County Locksmith Corp and to manage our accounts. * For Internal Operations and Service Improvement: We may use data for internal record-keeping, administrative purposes, to analyse and improve the quality of our services, and to understand customer needs. * For Legal and Security Purposes: This includes detecting and preventing fraud, ensuring the security of our services, protecting our legitimate business interests, and complying with legal obligations, regulatory requirements, or law enforcement requests. * For Marketing Communications: With your explicit consent, we may send you occasional updates, promotional offers, or information about new services offered by Somerset County Locksmith Corp that we believe may be of interest to you. You can opt out of these communications at any time.
3. Data Protection and Security Measures
Somerset County Locksmith Corp is committed to ensuring that your personal data is secure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:
* Encryption: Using encryption for data transmission where appropriate (e.g., SSL/TLS on our website). * Access Controls: Restricting access to personal data to authorised personnel only, who are bound by confidentiality obligations. * Secure Storage: Storing digital data on secure servers and maintaining physical safeguards for any paper records. * Regular Security Reviews: Periodically reviewing our security practices to ensure they remain effective.
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Third-Party Services
Somerset County Locksmith Corp engages with various third-party service providers to support our operations. These providers may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
* Google Analytics: We use Google Analytics to collect information about how visitors use our website. This helps us to improve our website and services. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout. * Payment Processors: We use trusted third-party payment processors (e.g., Stripe, PayPal) to handle secure credit and debit card transactions. Somerset County Locksmith Corp does not directly store your full payment card details on its servers. These processors are compliant with industry standards like PCI DSS. * Other Service Providers: We may also use third-party providers for services such as customer relationship management (CRM) systems, email marketing platforms (if you have opted-in), and IT support.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from.
* What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the website owners. * How We Use Cookies: * Essential Cookies: These are strictly necessary for the website to function correctly (e.g., remembering your cookie preferences). * Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works (e.g., by ensuring users are finding what they are looking for easily). * Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, blocking all cookies may impact the functionality of our website. You can typically find these settings in your browser's "options" or "preferences" menu.
6. Your Rights Under UK GDPR
As Somerset County Locksmith Corp processes personal data of individuals who may reside in the UK, we adhere to the principles of the UK General Data Protection Regulation (UK GDPR). You have the following rights regarding your personal data:
* The Right to Be Informed: You have the right to be informed about the collection and use of your personal data, which this Privacy Policy aims to do. * The Right of Access: You have the right to request a copy of the personal data we hold about you. * The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you. * The Right to Erasure (the "Right to Be Forgotten"): In certain circumstances, you have the right to request that we delete your personal data. * The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations (e.g., if you are disputing its accuracy). * The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller. * The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. * Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain exceptions apply. * Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 9.
7. Data Retention
Somerset County Locksmith Corp will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Typically, this means we will retain: * Service records: For a period required by law for guarantees, warranties, or accounting purposes (e.g., up to 7 years for financial records). * Contact information for enquiries: For a reasonable period to follow up or for future reference, unless you request earlier deletion. * Website usage data: As long as necessary for analytical purposes, usually anonymised after a certain period.
When your personal data is no longer required, we will securely delete or anonymise it.
8. International Data Transfers
Somerset County Locksmith Corp is based in Bridgewater, NJ, USA. Therefore, your personal data may be transferred to and processed in the United States, where data protection laws may differ from those in the UK or European Economic Area (EEA).
When transferring personal data outside the UK or EEA, we ensure appropriate safeguards are in place to provide a similar level of protection to that afforded in the UK and EEA. These safeguards may include: * Transferring data to countries deemed to provide an adequate level of protection by the UK Government. * Using specific contracts approved by the UK Information Commissioner's Office (ICO) which give personal data the same protection it has in the UK (known as Standard Contractual Clauses or International Data Transfer Agreements/Addendums).
By using our services, you acknowledge and agree to the transfer of your information to the United States.
9. How to Contact Us About Data Queries
If you have any questions about this Privacy Policy, our data protection practices, or if you wish to exercise any of your rights under UK GDPR, please contact us:
Somerset County Locksmith Corp Email: info@somersetlocksmiths.com Address: 410 Commons Way, Bridgewater, NJ 08807, USA
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
10. Updates to This Policy
Somerset County Locksmith Corp may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
